❓ FAQ – Frequently Asked Questions

🖼️ Posters & Frames

Q: Are your prints sold with or without frames?

A: You can choose. We offer both framed and unframed versions of every design.

Q: What sizes do you offer?

A: Most prints are available in A4, A3, and A2. Framed options follow the same sizes.

Q: Can I order a custom size?

A: Yes — just send us a message and we’ll do our best to accommodate.

Q: What kind of paper do you use?

A: We print on museum-quality, matte fine art paper.

🎨 Custom Art & Requests

Q: Can I request a custom animal or theme?

A: Yes! We love custom work. Contact us with your idea.

Q: Can I have a painting on canvas instead of a poster?

A: Absolutely. We offer canvas versions for most designs on request.

🚚 Shipping & Delivery

Q: Where do you ship from?

A: All orders ship from within Europe.

Q: How long does delivery take?

A: 2–3 business days anywhere in Europe.

Q: Do you offer international shipping outside Europe?

A: Not at the moment — but we’re working on it.

💬 Support & Returns

Q: My order arrived damaged. What should I do?

A: Reach out to us right away with a photo. We’ll fix it.

Q: Can I return a poster?

A: Yes — within 14 days if the product is unused and in original condition.

Q: How can I contact you?

A: Send us a message via the contact page or email hello@optiart.de

🎨 Our Art

At OptiArt, every piece starts with a human touch.
We create all our artwork by hand — either as detailed drawings or painted directly onto canvas.

Some of our designs are digitally vectorized after being hand-drawn. This process allows us to preserve every brushstroke while making them available as high-quality art prints in multiple sizes.

Other pieces are painted directly on canvas, giving you the chance to own a truly original work of art — no two are ever the same.

Whether you choose a bold print or a textured canvas, every design carries our signature mix of personality, simplicity, and soul.